About Us
MateCare is a young and vibrant NDIS-approved service provider that was established in 2018. Our team is comprised of highly motivated and professional individuals who share a passion for working with people with disabilities. We believe that every individual has the right to access the community and undertake meaningful activities, and we work hard to ensure that our clients have the necessary support to achieve this.
Who are we?
At MateCare, we believe in putting the personal touch back into the NDIS support industry. We understand that every individual is unique, and their support should reflect that. As an NDIS Approved Service Provider, we offer a range of services including community access, in-home supports, and support coordination.
Our team of dedicated Support Workers and Carers work closely with each client to build a genuine relationship based on shared interests, needs, and goals. By undertaking thorough assessments, we ensure that our clients receive the best possible support, tailored to their specific needs and preferences.
At MateCare, we’re not just a service provider, we’re your mates. We pride ourselves on providing fun and engaging activities that our clients actually want to participate in. We believe that life is too short to be boring, and that’s why we’re committed to helping our clients discover their passions and interests.
Whether you’re looking for a support worker to accompany you on a fun day out, or a carer to provide in-home support, MateCare has got you covered. Contact us today to find out how we can support you on your NDIS journey.
Our Vision
MateCare’s vision is to become a leading NDIS Service Provider in Australia, recognised for our commitment to quality support and exceptional customer service. We aspire to expand our services to new locations, and extend our range of support services to include housing options for people with disability.
Our goal is to provide a holistic approach to support, recognising the unique needs and aspirations of each individual, and empowering them to achieve their full potential. We aim to foster a culture of inclusivity, diversity and innovation, continuously adapting and improving our services to meet the evolving needs of our clients and the wider community. Ultimately, we aspire to make a positive impact on the lives of people with disability and their families, and contribute to a more inclusive and equitable society.
Our Values
Honesty
Honesty is the best policy, and we stick to it
Humour
Fostering joy & positivity through carefreeness
Dignity
We respect you, we value you, we hear you
Flexibility
Life happens, plans change. We are with you
Originality
Learning from the past to shape the future
CALD diverse workplace & environments for clients
At MateCare, we embrace and celebrate the rich cultural diversity of our workplace and the clients we support. We are committed to creating an inclusive and respectful environment where people from Culturally and Linguistically Diverse (CALD) backgrounds feel valued, respected, and empowered.
We strive to ensure our services reflect the unique needs, values, and traditions of the diverse communities we serve, fostering a sense of belonging and inclusion for all.
LGBTQI diverse workplace & environment for clients
At MateCare, we are proud to foster an inclusive workplace and client environment that supports and celebrates LGBTQI+ diversity. We are committed to creating safe, welcoming, and affirming spaces where individuals of all sexual orientations, gender identities, and expressions are valued and respected.
Our goal is to ensure our services and workplace culture empower LGBTQI+ individuals to thrive, embracing their unique identities and experiences.